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Customer Testimonials


"I was impressed of the knowledge of the sale person Mr. Andres. Every question was answered promptly and efficiently. CONGRATULATION TO THE DEALER, for having a truly professional sales agent." Seung S.


"It was a WOW moment!!!" Ugochukwu A.


"We had such as great experience buying our Volkswagen Atlas that we went back and bought a new Passat in less than a week. Eric Raymond, our sales person, Stan, the manager, and Diego in finance all provided excellent customer service. We have been telling friends and strangers who see our vehicles to go to DeMontrond when they are ready to purchase another vehicle." Cassandra Y.


"Adam Purcell truly sold me on the car with his professionalism, knowledge, and honesty. He is an asset to your company and should be recognized for the great way he works with customers and follows up after the sale." Suzy B.


"WooHoo, I love my VW. Thanks DeMontrond. Frank in finance, Raul in Sales and Mike Burger, Sales Manager went above and beyond to make our experience wonderful." Terry D.

 

"Wonderful experience! Jasmine and Adam worked together to make buying the vehicle an easy and enjoyable process." Christopher M.


"Will be back to dealership for next car" - Donald P.


"What was the biggest attraction was the Forever Warranty. Gives me something not to have to worry about" - Walter F.


"We had such as great experience buying our Volkswagen Atlas that we went back and bought a new Passat in less than a week. Eric Raymond, our sales person, Stan, the manager, and Diego in finance all provided excellent customer service. We have been telling friends and strangers who see our vehicles to go to DeMontrond when they are ready to purchase another vehicle" - Cassandra Y.


"Very smooth transaction. Also very fast. Zero complaints.... very positive experience." - Charles A.


"very reasonable and honored internet prices thanks a lot" Daniel C.


"very nice people! felt. Felt very comfortable that I was being taken care of" - Keith M.


"Troy was great! Very nice and understanding." Kirstina B.


"Troy was exceptional! Very nice & helpful!" - Dan M.


"TROY SMITH WAS FANTASTIC VERY HONEST AND INFORMATIVE! HE STOLE US AWAY FROM MOMENTUM VW, THE DEALERSHIP THAT I BOUGHT MY LAST TWO VW'S FROM." - Charles B.


"Troy Smith for manager." Ranjan D.


"Todd was an excellent salesman and Jasmine knew the Voltswagon!" Ashley F.


"This was the best car buying experience I have ever had! The wait was minimal and effortless. I have already referred friends." Carissa F


"This is my 2nd VW with this dealership . I have referred a friend and family member here as well and they both have purchased vehicles from this dealership." Monica S.


"This experience was truly a pleasure. No pressure or anything. Sergii was a great dealer and Stan the Man was excellent as well!" Jessica L.


"They went out of their way to make a deal and I felt they were honest and above board throughout the process! I actually enjoyed buying a car unlike in the past with other dealers. I absolutely love love love my vehicle!!!" Raul M.


"The Vehicle a 2018 Passat was delivered to me without 1 of the radiator hose clamps and as a result it did run too hot. I was taken care of in a professional and timely manner, the vehicle was not harmed. I thought the Salesperson was Jasmine Johnson and her boss were great and made the experience of buying a new car very relaxed and enjoyable." - Steven T.


"The sales person Sergii Grynevych provided excellent customer service throughout the process. I found him extremely knowledgeable, courteous and willing to help." - Saifuddin A.


"The sale man Andres was very kind and he answered all my question . I really recommend him for every person that wanna buy a car ." - Diosvani C.


"The experience was great, Sean took good care of me ensuring that I received coffee for the long time that is required for a car purchase. Only one remark, my first name is spelled out LucAS not LucUs." - Lucus M.


"The buying process from the sales associate to the Managers was wonderful and above board....Thank you" - Cris G.


"The best, most comfortable and pleasant car purchase process of my life so far. I look forward to repeat business in several years." - Violet R.


"The best service!!! Thank you!!!" - Valerie I.


"THANKS RAUL AND DIEGO FOR THE EXCELLENT SERVICE" - Melissa L.


"Thank you guys for all your help in buying my new car." - Marco D.


"Should offer complementary snack and drinks for the process waiting time." - Reina W.


"Sergii is great! I was extremely impressed with his knowledge of the cars features. Easiet car buying experience of my life." - Angeline M.


"Second time I've purchased a VW in the last two years. There's a reason I went to a different dealership for this purchase. DeMontrond was great. Jasmine was great. Will definitely go back to DeMontrond for any future purchases." - Samuel H.


"Sean was very helpful and informative. I enjoyed being able to purchase a vehicle with no stress. Diego was awesome with the financial dealings. A big thank you to both." - Cheryel O.


"Sean was my best salesman of all my car buying experiences. He did not feel like a car salesman he really appeared to be a person with a heart. I wish him nothing but success. The young man is amazing." - Charlie S.


"Raul made our experience exceptional. We walked in just to browse for a vehicle for our daughter and walked out with a car. He went above and beyond in creating an amazing deal for us and helping us to make this a special Christmas surprise for her. He is friendly and I have already sent a friend to him because our experience was so amazing." - Amy C.


"Professional and fast buying experience thanks to Adam!" - Lester F.


"Overall great place" - Jose G.


"Our salesman Sergii was excellent and very thorough with explaining ever thing about the vehicle. He was very patient with us about how the sound system works. We had a great experience. We are now a lifetime customer. Sergii is the best" Wehelm B.


"Our sales rep was very personable and highly informed about the vehicle we purchased. An overall great experience." Paulo H.


"My future VW Dealer" -Vinh S.


"My family and I got an upgrade from a Honda Civic to a VW Atlas. It was such a pleasure and so easy! Jazmine, Stan and Troy were very knowledgeable, explained to us all of our options and wonderful to have through our purchasing experience. DeMontrond was the BEST choice." - Paula B


"Mike Burger hands down is the best there is I love that he made me a priority made my experience with Volkswagen everything truly amazing person I'm very grateful for his help thank you so much as well as my other two salesman's over all my experience was beyond wonderful."


"Mike Burger and Lucio did a great job working out that deal the way I wanted. I came inquiring and left happily with a new car. That's my 5 th car from VW Demontrond. Thank you for making it happen" - Moutaz M


"Manuel me ayudó bastante con mi nueva Tiguan. Me enseñó muchas cosas que no sabia sobre volkswagen. talvez en unos pocos años compro mi Passat con Manuel." Humberto L.


"Love VW" - Valerie H.


"Keith was an excellent salesperson. He was very thorough and personable. The Sales Manager, Mike Burger was also excellent. Typically you expect to have to conduct a time consuming dance to get to the best price. Mike didn't partake in this unnecessary practice which we greatly appreciated." - Timothy N.


"Keith was a wonderful sales associate. He listened to our family's need and make suggestions as needed. He was a pleasure to work with and would recommend to any family or friend. Thank you!!" - Ashley V.


"Keith and Frank work with me and were so excellent that I want to purchase another car from them  too!"- Hector R.


"Johnny did a great and was very professional. The financial person, Hispanic gentleman was great, he took the time to explain everything." - Leonardo G.


"Jasmine was great throughout the whole process. I was also pleased to be greeted by Mike within minutes of arriving, as well. I originally was in communication with a different VW dealership on a similar Tiguan/deal; however, the communication went cold when I asked for a buyer's order (strangely). I don't have time for that. So I reached out to Demontrond. Gracey quickly got me in touch with Jasmine, who was responsive and helpful the whole way. We are loving our new Tiguan. My wife has had back problems, potentially stemming from loading our 2 year old in and out of her old car (Passat). We reasoned an SUV should help with (and hopefully eliminate) her back problems. She can tell a difference right away for her back with the Tiguan. We were discouraged at the price tag for a lot of the competition, but Demontrond VW really came through for us. We now have a great family car that was affordable thanks to a great deal. It might be easy to lose sight of this, but you guys are doing a lot more for people than just selling cars. In cases like my family's, you really helped improve health and daily quality of life. I am very grateful. I will happily recommend Demontrond VW to my network, and I know where to go again the next time. All the best." Kyle C.


"Jasmine was great !!!! this is my sixith vw purchase and by far my favorite." - Jenny C.


"Jasmine was a great sales rep. She sent an email first before finishing my lease and she followed up correctly my needs and budget to get my next car. She was awesome" - Hugo C.


"Jasmine Johnson was a pleasure to work with!!" Lucyna B.


"Jasmine Johnson is without doubt the best Sales Consultant I have ever had the pleasure of dealing with. So good, in fact, that I went back to her 3 months after purchasing a car in order to buy a second one." - Michael N.


"Jasmine and Frank were amazing! Made the experience fun and stress free!" - Heather H.


"It was not the first time trying to get the car of my dreams. The process was always complicated before. Adrian and Frank made everything seem easy. They worked with me to make this finally happen. I am so grateful and satisfied with their support." - Monica T.


"It was an amazing quality of work!" - Perrone W.


"It was a WOW moment !!!" - Ugochukwu A.


"It was a pleasant experience buying my first Volkswagen from Demontrond Volkswagen. The whole process was transparent, faster and smooth. Sergei, sales adviser was great and make the purchase very easy." - Muhammd H.


"It was a great experience!" - Shumnia B.


"I/m 53 years old.....I've brought or leased 15 plus car and trucks. I want the experience to to quick, yes or no answers to my questions and don't nickel and dime me. I got it all here. If this VW continues to perform as it does now I'll be back. If I have one compliant I could have done without the Allstate pitch." - Kelvin W.


"I would like toggle my sincerest thanks to the team at Demontrond." - Vivian R.


"I was very satisfied with my Salesman Mr. Sean Young & the finance Consultant Mr. Frank Adams the both was very respectable the both went above & beyond their job description to make my sale go very smoothly, because of the two employees I will refer many customers to DeMontrond . Thanks Mr.Young & Mr. Adames." Marilyn M.


"I was impressed of the knowledge of the sales person Mr.Andres. every question was answered promptly and efficiently. CONGRATULATION TO THE DEALER, for having a truly professional sales agent." - Carlos D.


"I want to congratulate and thank Sergii for the professionaliss, consideration and respect towards me and my needs. Excellent Sales Professional from beginning to end." - Rafael M.


"I waited way too long to see finance paper guy. Around 2 hours. Was ready to leave. I already agreed on price. Sales agent was excellent. Closing paper. Not enough finance guys working." - Richard S.


"I love it! My Atlas looks and drives like a luxury vehicle. Every person that I communicated with responded to my call, text and email in a timely manner and they were extremely helpful! I am so impressed and thankful for their assistance!" - Jenne G.


"I just want to personally thank Sean my sales representative. He did an amazing job helping me get the right vehicle. He was very flexible and worked tirelessly in order to help me get the best deal on the brand new Atlas SE." - Rodney R.


"I honestly love every minute spent in the process of buying my beautiful lovely car, and most importantly with A/C (lol) reason why I mentioned A/C, my old car didn't have one and it was burning me every with my son inside the car. Thank God for bringing me all the way to the dealership to purchase a brand new car that I'm so in loveeeee with. I had a wonderful experience." - Sokhna D.


"I have bought many vehicles over the years and this was one of the easiest, most painless, uncomplicated experiences I have had, buying an automobile. I will definitely recommend this dealership (Mike and Stan were great!), the finance manager Scott and my salesman, Troy Smith to my friends and family. Thanks Demontrond!" - Martha S.


"I have a wonderful experience buying my atlas thanks andres reyes good salesman." - Jose V.


"I generally hate the process of buying cars. But i can say my experience at DeMontrond was the exception to that generality. Every aspect of the process was flawlessly executed. It was without question the cleanest, least stressful automobile transaction ive yet experienced. While all aspects of my experience at DeMontrond were commendable, none was better than our interaction withour salesperson, Andres Reyes. He answered every question, took every conceivable action to ensure our satisfaction, and provided a level of service far beyond that with which we are accustomed. Price is important, but with the large number of competitor dealerships, VW is virtually commodotized in Houston. To win business in an environment where your product offering is quickly and easily replaced, you need to distinguish yourself with your service quality. Andres did that. He was the reason we came back to DeMontrond after searching other dealerships, and he is the reason we ultimately purchased from DeMontrond." Timothy B.


"I feel so comfortable with The Demontrond staff that all I did was call Mike Berger and told him what I needed and wanted. I left it in his hands and went on vacation. When I got back he had exactly what I had him I wanted. The staff was at their best with sales,accounting and overall service. This is our 3 vehicle purchased at Demontrond. It a pleasure and non-pressured experience dealing with Demontrond! Demontrond is truly an exceptional and outstanding dealership. Professionalism is comes naturally to the staff. Thank-You" - Tim Buchanan


"I dealt with Troy Smith over the span of a few weeks as I finalized my decision to buy. Troy was responsive, courteous, and he made the process quite pleasant. He has followed up with me more than once and immediately returned a call (within five minutes) when I had a question." - Michael C.


"I can't say enough about the customer service i received. My son purchased a new car there in Nov. of 2017 and highly recommended me to Demontrond. I am overwhelmingly happy with my choice to purchase my new car Demondtrond. Volkswagen" - Karen B.


"I came to Demontrond VW following the most sleazy, unprofessional car buying experience in my life, from Randall Reed's Ford in Spring, Texas. Jasmine Johnson, Mike Burger and Frank Adames gave exceptional service and turned my experience around. I will return to Demontrond for sure. Thanks for the VW!" - Brandon M.


"Honest, and caring, Mr. keith Muhammad was very professional and we were impressed. Example ;the new car was ready and waiting on us to test drive when we drove approx, 93 miles to the dealership from out of town . My wife, Irene and I felt that our sales person was honest in dealing with us and we thought he was a caring person who made sure we were comfortable. It was a pleasant experience. We were never exposed to or did we feel high pressure to purchase the new car. Thank you DeMontrond. By the way, this is our 2 nd car from DeMontrond. Our first time was many years ago when we lived in Houston and I was with HPD." - Irene M.


"Great Team!" - Jamie T.


"Great staff" - Destiny O.


"Great service as for the last years!!!" - Marco C.


"Great salesman" - Devin J.


"Great sales person (James) and finance was really quick and easy. Really appreciated the Allstate quote (I accepted). Thanks" - Jason H.


"Great buying experience, thank you." - Craig S.


"Good experience. Sales staff was helpful but not pushy. Sirge took the time to help me though he was not my primary salesman. My only issue was that some line items changed after I had essentially agreed via text to a price with Adam. I don't think he fully understood how all of the pricing programs worked, which was a little disappointing at first. I think that Mike and I found a compromise in the end that made both parties happy with the purchase." - Amanda V.


"From the very beginning first phone call to first meeting to picking up the car- excellent customer service." - Jonathan C.


"Extremely happy with my purchase!" - Oscar A.


"Excellent Service" - Seung S.


"Everything was perfect our salesman was perfect very polite very attentive very good at explaining everything about the car and its features we were truly satisfied.👍👍🤗🤗" - Cynthia Y.


"Everyone was friendly and extremely helpful. This was not my first purchase at the same VW dealership. My first experience was not as satisfactory as it could have been. I definitely will recommend this delearship to my friends and family after this recent experience at VW." - Juana A.


"Everybody at VW was so friendly and professional - Andres my salesman and Frank (the guy that did the financial paperwork) - could not have been more helpful and informative and made the process actually a joy." - Tammy S.


"Eric was an awesome salesman" - Ryan E.


"Eric Raymond was exceptional when it came to his customer service and knowledge of the Volkswagen Atlas. My husband and I were able to take as much time as was needed looking at different trims of the vehicles and making test drives before we decided on the vehicle that was right for our family. Stan, the manager, was very friendly and upfront when it came to pricing. When it came to the finance department, Diego was great. He was friendly and very knowledgeable about added warranties, etc. and took the time to answer any questions we had. This is the best experience that I have had buying a vehicle. I never felt like my time was wasted, which is very important to me." - Cassandra Y.


"Eric is a great asset to your dealership!" - Josef M


"Eric as the sales person was great. He communicated effectively, found the vehicle we wanted, and understood my objectives. I felt the sales manager and finance manager not only failed me, but they failed him in getting a perfect score." - Walelia T.


"Eric and Frank were great!" - Danielle D.


"Could not ask for a better salesman!" - Carissa C.


"Both Jasmine and Frank were truly exceptional!" - Michael N.


"Andres was excellent. kind and friendly. have already sent 2 people to your dealership. one bought an atlas, the other did not have a trade in." - James D.


"Andreas made this whole purchase experience exciting and smooth. 5 star experience and attention to detail and very patient with all our questions and with all the followups... defn recommend him" - Poorani R.


"Amazing overall experience, Mr Sergii Grynevych is the best sales consultant I've ever meet (and I've been in sales for more than 20 years) helpful, kind, he took care of everything, and in a promptly manner, answering every single email, and phone call. This was without any doubt the best car purchasing experience I've ever had. Congratulations Mr Mike Burger you have an incredible team.I will definitely have DeMontrond as a first option for the future." - Victor D.

DeMontrond Volkswagen

14101 North Freeway (I-45)
Directions Houston, TX 77090

  • Sales: (877) 881-7387
  • Service: (877) 962-4018
  • Parts: (888) 244-1692

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